Frequently asked Questions
Please go to My Account, you can create one for the first time.
Email info@graystonedistribution.com with your request.
You may email info@graystonedistribution.com or check your order within your wholesale account for tracking.
No. You will make secure payments online and your own computer may store your information, but we will not.
Yes, we automatically will charge the nexus state tax based on your state.
We ship within the U.S. and provide custom orders to Canada.
Items ship in 20lb or 50lb bags. 20lb bags are for orders of 100lb and under. A full pallet is 1,000lb, and each shipment is either in cartons or on pallets depending on size.
Please email info@graystonedistribution.com to create a ticket.
Please email info@graystonedistribution.com to create a ticket.
Please email info@graystonedistribution.com for the address.
Please email info@graystonedistribution.com for direct support.
Please email info@graystonedistribution.com to update your address.
Yes, you must email info@graystonedistribution.com with your request.
Yes, you just have to request this directly to info@graystonedistribution.com.